Privacy Policy
Last updated: October 26, 2026
This policy explains how Cavanex (“we,” “us”) handles information on cavanex.com. We’re a California-based company, and we keep data collection to a minimum. The only cookies on the site are the ones our live chat needs to run, and we don’t sell your personal information or share it for advertising.
Analytics
We use privacy-friendly site analytics to see which pages are visited, where visitors come from, how the site performs, and which buttons and forms get used. These analytics are cookieless, don’t identify you, and give us only aggregate numbers, never individual visitors.
Information you give us
When you fill out a form on the site, we collect what you enter:
- Project request (/get-started) — your name, email, and phone number, how you prefer to be contacted, your company, role, company size, industry, the services you need, timeline, budget, and project description. It’s emailed to us, and we send you a confirmation email.
- Quick patch request (on our PHP2Shell post) — your website and an email address or phone number. It’s emailed to us so we can contact you.
- SOC 2 readiness assessment — your answers, your score, and, if you provide one, your email address. The results are emailed to us, and if you give your email, we send your report to it.
These submissions are sent to contact@cavanex.com through our email delivery provider, Resend. We use them only to respond to you and provide what you asked for. Our hosting provider also processes standard technical data (such as IP address and browser type) to serve and secure the site.
Live chat
Our live chat uses Crisp, which loads on our pages and sets the cookies needed to run the chat, such as keeping a conversation going across pages and visits. Crisp receives technical data such as your IP address, browser, and the page you’re on, and, if you chat with us, your messages and anything you choose to share (such as your name or email). Crisp’s privacy policy.
Who processes it
We don’t sell your personal information or share it for advertising. We share it only with the service providers that run the site for us, and when required by law:
- Vercel (Vercel Inc.) — website hosting.
- Crisp (Crisp IM SAS) — live chat.
- Resend (Resend, Inc.) — delivers form submissions and confirmation emails.
Links to book a call open Calendly’s website, which is covered by Calendly’s own privacy policy.
Retention
We keep form submissions and chat conversations only as long as we need them to respond to you, work with you, and maintain our business records. Analytics data is aggregate and doesn’t identify you.
Your choices and rights (including California)
You don’t have to use the chat, and you can clear or block cookies in your browser settings. You can ask us what personal information we hold about you, or ask us to correct or delete it. California residents also have the right to opt out of any sale or sharing, and we don’t sell or share personal information for advertising. To make any request, email contact@cavanex.com.
Contact
Questions about this policy? Email contact@cavanex.com. If we make material changes, we’ll update the date above.